Does the bank have an overall policy statement on its ethics and/or corporate social responsibility?
Many banks have now produced statements on ethics or corporate responsibility. In some cases, these cover particular areas, such as human rights or environmental impact. In other cases, several ethical issues are covered in one document.
When reading these documents, bear in mind that it’s worth checking if the bank in question is living up to its claims. There are several groups and websites that are monitoring this.
BankTrack have gathered together the ethical statements produced by major banks:
You could also ask the bank how its policies on ethics are put into practice and what training on them is given to staff.