What is the highest rate of interest that the bank charges on any of its loans? What bank charges (for example, for overdrafts) does the bank levy? Are these likely to cause particular harm to people in poverty?
There is surprisingly little collated information in answer to these questions. It may be best to ask a bank directly – and push for a clear answer. However, “financial exclusion” is one of the categories used by Your Ethical Money to assess the ethics of banks.